Understand usage and seats
How Alesia counts active users on monthly plans and seats on yearly plans, and what the Usage tab shows.
The Usage tab shows how many users Alesia counts for your current billing period, and what the period is expected to cost. How users are counted depends on your billing cycle.
New to billing? Start with Billing overview.
Open the Usage tab
Open the account menu and select Billing, then open the Usage tab. You can also click View Usage on the Current plan card in the Plan tab. Usage is tracked once your organization is on a paid plan.
Field | What it shows |
|---|---|
Active users | Users with a device seen this period. |
Billed users | The users you are billed for. On a yearly plan, shown against your seats. |
Estimated cost | Before tax, based on billed users so far. |
Monthly plans
Monthly plans are billed at the end of each period, for every user whose device was active in it: €6 per active user on Pro, €10 on Business.
Billed users is the highest count of active users in the period, so a user who stops using Alesia mid-period is still billed for that period. The Estimated cost grows as more users become active.
Yearly plans
Yearly plans are billed upfront for the seats you buy: €60 per seat a year on Pro, €96 on Business. A user is counted once they install Alesia Core.
When more users install Alesia Core than you have seats, Alesia adds a seat for each one automatically. Each new seat costs the yearly seat price, prorated to the end of your term:
- If you pay by card or SEPA Direct Debit, your payment method is charged for each new seat.
- If you pay by invoice, each new seat is added to your next invoice.
The Usage tab shows the yearly total, your seats, the approximate price of a new seat, and when your plan renews.
To buy seats in advance, see Choose or upgrade your plan. To reduce seats, see Downgrade your plan.
Inviting users
On a yearly plan, if the users you are inviting would take you past your seats, the invite form warns that inviting more users may add seats. Click View Usage to check your seats before you send the invitations.
Need help?
Contact support@getalesia.com.
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